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Google map platform helps in improving delivery services

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With many restaurants and stores around the world unable to open for business as was common, a standard question we hear from customers is how they will quickly add delivery capabilities to their businesses. Many of the equivalent APIs and SDKs we highlighted in last week’s “buy online, devour in-store” post are often wont to shift to offering delivery of products instead of pick-up. Let’s take a glance at how.

Minimize delivery errors

It’s important to form sure your packages get to the proper place and having accurate address information is important for reducing returned packages thanks to delivery errors.  And by integrating it into your checkout flow you’ll accelerate address entry, reduce checkout friction, and reduce delivery errors.

After an address is obtained from the Autocomplete API, you’ll also use the Geocoding API to work out the precise lat/long position of the user’s delivery address (using Place_ID from Autocomplete). this will be wont to display a map with a movable pin to verify the delivery and drop-off locations. This provides quick visual feedback to the user, and by repositioning the pin, allows them to fine-tune the drop-off location. you’ll again use the Geocoding API to convert the map pin location back to a human-readable address.

For locations that don’t have accurate or official addresses, you’ll now use Plus Codes from the Place Autocomplete and Geocoding APIs to get accurate delivery locations for your drivers.

Dispatch the simplest delivery driver

Manage a fleet of delivery drivers? Google Maps Platform is often wont to improve your operations and assist you to operate more efficiently with access to real-time traffic information.

Use the Distance Matrix API to match the time period from each possible warehouse or depot location to satisfy the order, allowing the quickest possible delivery. Use the traffic_model parameter to access predictive travel times which anticipate how long the journey will take at the time the shipment must leave the depot.

The Distance Matrix API also utilizes live traffic information, allowing you to settle on the closest driver by real-time journey duration to finish the pickup and delivery. This ensures the fastest possible order turnaround and a more efficient operation overall. With shorter drive times, drivers can deliver more orders each per day.

Have poor GPS data? The Roads API is often wont to snap raw device locations from drivers onto the foremost likely position on Google’s road network. These adjusted positions are often used because of the origin of the Directions API or Distance Matrix API. Correcting the driving force position during this way will end in more accurate directions and ETAs, improving overall efficiency and increasing the capacity to handle orders.

Optimize your driver’s route

After you’ve selected your drivers, get them to their drop-off locations quickly. Use Directions API to supply turn-by-turn directions with real-time traffic for your delivery driver or to predict the duration of future sections of their route using the traffic_model parameter. This service also will optimize the order of waypoints for delivery, in order that deliveries are completed within the shortest overall distance. Here’s a useful tip–set the destination using the Place ID from Place Autocomplete or Geocoding API (as against the text address). this may route the driving force to the simplest access point for the destination which can leave a more efficient delivery in most cases, making your operation more efficient overall.

Use StreetView during a native app built with the Google Maps Android or iOS SDKs to display images of the drop off location to the driving force, so he or she knows exactly where to prevent and what the doorway seems like before they arrive, saving time at the drop-off. make certain to trigger bent the native Google Maps app to supply real-time turn-by-turn navigation with voice guidance.

Update your customer on the ETA of their delivery in real-time

Finally, keep your customers up so far on the newest delivery status. Use Directions API to see the remaining ETA of the driving force to subsequent customer delivery, or use the Distance Matrix API to see many ETAs directly. Use live traffic to stay customers updated about changing road conditions. Build an easy delivery tracker online using the Maps JavaScript API to permit customers to trace their delivery in real-time, saving calls to your business to see on the status of the delivery.

Protect location privacy

If you employ users’ location data, please confirm to see and suits the top user location privacy terms within the Google Maps Platform Terms of Service.

Next up, we’ll offer you a summary of how restaurants can use Google Maps Platform and other Google resources to pivot to online delivery. for extra tutorials and technical info, inspect our Google Maps Platform documentation. to find out more about Google Maps Platform, visit our website.

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